F.A.Q.

Product Warranty

Pro Grab Bar LLC bath safety handrails are manufactured under the highest standards of workmanship and quality. Pro Grab Bar LLC warrants to the original consumer purchaser that our products will be free from defects in material and workmanship for a period of 5 years from the original date of purchase. The Pro Grab Bar LLC Warranty excludes all industrial, business, and commercial usage.

This warranty covers replacement of defective products. However damage due to installation error, product abuse, or use of cleaners containing, alcohol, organic solvents or abrasives are excluded from this warranty. Pro Grab Bar LLC will not be responsible for labor charges and/or damage incurred during installation.

Some states, provinces and nations do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. 

Product Cleaning

We strongly recommend using mild soap or detergent with a clean soft towel or sponge to clean your grab bars. Avoid the use of abrasives, ammonia, organic solvents, and acid based based cleaners.

Product Shipping

We try to ship in stock items within 24 hours whenever possible. Once your product(s) are shipped you will be sent a tracking number. Once your product is shipped, shipping times to receive your purchase can usually take from 3 - 10 business days depending upon the destination of your shipment.

Product Return

If you don't love your product, please contact us within 30 days of purchase to set up a refund. View our refund policy to learn more.